TSL CompleteCare 3-Year Maintenance Program | 2173 Bluetooth Reader with 2D Imager

Reduce downtime and maximize productivity and efficiency by investing in a TSL CompleteCare Maintenance Program, giving you total peace of mind. All TSL products come with a standard 12 months Return to Base manufacturer’s warranty. To enhance your warranty, consider purchasing this CompleteCare 3-Year maintenance program. With a TSL CompleteCare Maintenance Program there are no unexpected repair costs and you will also benefit from significantly reduced turnaround time for your repairs, ensuring you protect the continuity of your business and maximize performance output. 

Note: 1-Year and 5-Year CompleteCare Maintenance Programs are available to meet your needs. Contact us for more information.

• CompleteCare is one-stop coverage through a single platform with extensive customer support.
• Easy to use online troubleshooting guide that provides speedy identification of the product fault, preventing unnecessary returns.
• Provides repairs, replacements, and priority support.
• Reduces downtime and maximizes productivity.

• TSL 2173 Bluetooth (HF/LF/Barcode) RFID Readers

Note: This Maintenance Program MUST be purchased alongside an 2173 Reader with 2D Imager. For an 2173 reader with no imager, see TSL CompleteCare 3-Year Maintenance Program | 2173 Bluetooth Reader with No Imager. Contact us for details.

All TSL CompleteCare Maintenance Programs must be ordered within 30 days from the date of your hardware purchase. Your enhanced coverage begins from day one of purchasing your CompleteCare Maintenance Program and continues through the purchased period. Extended coverage excludes units that have been crushed, submerged in liquid, or damaged beyond repair.

Units will be repaired and returned to manufacturing specification within five business days. Products are diagnosed and restored to meet their original specifications via:

• Repairs, alignments, adjustments, and refurbishment, if appropriate, of any [covered] product(s) that malfunctions during use within the operational and environmental parameters specified by TSL.
• Product updates, if applicable, as may be defined from time to time.
• Access and rights to operating system and firmware releases.