We want to make sure you are completely satisfied with your purchase. Most items can be returned or exchanged in new, unused condition provided that the item is not listed below as a non-returnable item. If you have any questions regarding our return policy, or would like to request a return or exchange, please complete the below form within 15 days of receipt of your order. A restocking fee of 15% may be assessed for returns beyond 15 days from date of receipt. Please note that any returns or exchanges may only be authorized within 30 days of receipt of your order. If merchandise credits are issued, they are valid for redemption within one year of issuance. Credits are not gift cards and are non-transferrable.
- The packaging must not have any markings or writing upon it.
- Returns that are missing accessories, packaging, manuals, and/or are not in original condition will be rejected.
- Write the RMA number only on the shipping label, NOT on the box.
- Customized products
- card stock
- RFID tags
- Items marked:
- All Sales Final
- NC/NR (non-cancellable / non-refundable)
To return or exchange an item, complete the form below: